Troubleshooting steps to try first:
- Clear your cache and cookies, close and reopen your browser, and log back in
- Try logging in on a different web browser (Chrome and Firefox are recommended)
Need additional help?
If you continue to experience loading issues, please reach out to the Support Team. Include the following information in your email:
- Which URL you are logging into (my.sectionai.com or prof.ai)
- The web browsers you have tried (Chrome, Firefox, Safari, etc)
- If you have already cleared your cache and cookies
- A screenshot of what you see
A member of the Support Team will reach back out to assist you shortly!